Introduction
Welcome to Sites Slots. We understand how important your personal information is to you. This Privacy Policy ("Policy") is designed to give you a clear picture of what data we collect, why we collect it, how we use it, and how we keep it protected.
By visiting the Sites Slots website, creating an account, or using our gaming services, you are considered to have agreed to the terms of this Policy. Please read it carefully.
Sites Slots is a responsible online gaming platform serving members in Bangladesh with slots, fish games, Live Casino, and more. Our goal is to deliver a safe, transparent, and enjoyable gaming experience — and protecting your privacy is at the heart of that commitment.
Sites Slots never sells your personal information to third parties. Your data is used solely to provide and improve the service you receive.
1 What information we collect
Sites Slots collects several types of information from you. This data falls into two main categories — information you provide directly, and information collected automatically while you use the site.
Information you provide directly:
- Full name, date of birth, and national ID number (for age verification)
- Mobile number and email address
- BKash, Nagad, or Rocket account number (for payment processing)
- Address (district and division)
- Username and password created during registration
Automatically Collected Information:
- IP address and device information (model, operating system)
- Browser type and language settings
- Time spent on site, pages visited, and click patterns
- Gaming session data — which games you played, time spent, and bet amounts
- Cookies and local storage data
| Types of Data | Purpose of Collection | Retention Period |
|---|---|---|
| Identity information (name, date of birth) | Age Verification & KYC | 5 years after account closure |
| Contact information (phone, email) | Security Alerts & Updates | 3 years after account closure |
| Payment Information | Transaction Verification & Fraud Prevention | 7 years after the transaction |
| Gaming data | Ensuring Fair Play & Improving Our Services | 2 years after account closure |
| Technical data (IP, device) | Security & Fraud Detection | 12 Months |
2 How your information is used
Sites Slots uses your information only for specific, legitimate, and transparent purposes. We never collect unnecessary data or use it for anything beyond its intended purpose.
- Account management: To manage your registration, login, and profile updates smoothly.
- Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
- Age & Identity Verification: To verify that the member is over 18 and is operating the account under their own identity.
- Support Services: To resolve your complaints or issues promptly.
- Promotions & Offers: To send you relevant bonuses and promotions based on your preferences (you can opt out at any time).
- Security Assurance: To detect suspicious activity and keep the platform secure.
- Legal obligations: To comply with applicable laws and cooperate with regulatory authorities.
- Service Improvement: To use analytical data to improve your gaming experience.
If you no longer wish to receive promotional messages or emails, you can opt out at any time from your profile settings. Essential account-related communications will continue to be sent regardless.
3 Data Sharing Policy
Sites Slots does not sell your personal information to third parties. However, in certain limited circumstances, some data may be shared:
- Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
- Technology Partners: Technical data may be shared with hosting and cybersecurity providers to keep the site running.
- Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a law enforcement authority.
- Fraud prevention: Information may be shared with relevant authorities to help prevent financial crime.
Whenever data is shared with third parties, strict confidentiality agreements are in place. They may only use that data for the specified purpose and are not permitted to share it elsewhere.
4 Cookies & tracking technologies
Sites Slots uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: To keep you logged in and ensure core site functionality. These cannot be disabled.
- Performance Cookies: To analyze which sections of the site are used most.
- Functionality Cookies: To remember your preferences (language, theme).
- Marketing Cookies: To show relevant promotions (you can opt out at any time).
You can delete or block cookies at any time through your browser settings. Note that disabling certain essential cookies may affect the functionality of some site features.
5 Data Protection Measures
Sites Slots employs industry-leading technology to keep your information secure. Our security measures include:
- 256-bit SSL/TLS encryption on all data transfers.
- Payment information is stored with AES-256 encryption.
- Passwords are stored using bcrypt hashing — unreadable by anyone.
- Two-factor authentication (2FA) is available.
- Automatic alerts for suspicious login attempts.
- Regular security audits and penetration testing.
- Firewall and DDoS protection on servers.
Never share your account password with anyone. Sites Slots will never ask for your password by phone or message. If anyone requests it, treat it as a scam attempt.
6 Your rights
As a Sites Slots member, you have important rights over your personal data. We respect those rights and are committed to helping you exercise them.
To exercise any of these rights, please email our support team. We will respond within 30 business days.
7 Protection of minors
Sites Slots strictly prohibits membership for anyone under 18. We do not knowingly collect personal information from minors.
If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
If a parent or guardian suspects their child is using Sites Slots, please contact our support team immediately.
8 Policy Changes & Updates
Sites Slots may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the site.
The date of each update will be noted at the top of this page. Continued use of the site after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.
9 Contact & Complaints
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.
- Support Email: [email protected]
- We respond in Bengali and operate 24/7.
- Privacy-related complaints are typically responded to within 48 hours.
For any privacy matter, email us at [email protected]. Our team is always here to help.
Table of Contents
Privacy at a Glance
- Your data is never sold
- 256-Bit SSL Encryption
- 24/7 Bangla Support
- Request data deletion at any time
- Option to Opt Out of Marketing
- 18+ Verification Required
- Third-Party Agreements
Related Pages
Support Team
Contact us for any privacy-related questions.
Response time: 24–48 hours
Why you can trust us
At Sites Slots, we follow the highest industry standards to ensure your privacy and security.
Maximum Encryption
Every data transfer on your account is secured with 256-bit SSL encryption — the same standard used by banks and financial institutions.
Data is not sold
Sites Slots never sells your personal information to third parties. Your data is used only to provide you with our services.
Identity Verification System
Our strict KYC process verifies that every account belongs to a real person aged 18 or above.
Regular Security Audits
Third-party security experts regularly audit our systems. Any potential vulnerabilities are identified and addressed before they can cause issues.
Data in your control
Opt out of marketing, update your information, or delete your account — all from your profile settings.
Fast Privacy Support
Our dedicated team responds to all privacy-related inquiries in Bengali within 48 hours.
Play Safe, Enjoy with Peace of Mind
Your data is fully protected — join Sites Slots now and enjoy the best gaming experience.